Terms of service
TERMS OF SALES
www.lehnaa.com
Object :
The purpose of the General Conditions of Sale is to specify the contractual relations between "lehnaa.com "And" the customer ".
Consequently, these general conditions of use apply, without restriction or reservations, to all offers, proposed by "lehnaa.com ", To natural or legal persons below designated" the customer ".
"The Customer" declares to have the competence and the means necessary to subscribe, access the services offered and use them.
Consequently, the fact for any customer to buy a product, offered by "lehnaa.com »Take full acceptance of these General Conditions of Sale which" the Customer "acknowledges having read beforehand.
These general conditions of sale are permanently available on the site
«lehnaa.com Who reserves the right to modify them at any time.
The fact that "lehnaa.com "Do not prevail, from any of the clauses of these general conditions of sale, cannot be interpreted as a waiver of reinforcement of any of these conditions later.
ARTICLE 1 - Place an order for a purchase:
Through the site "lehnaa.com "," The customer "must create a user account and use the order and online payment form.
Article 2 - Delivery time:
Delivery times are 2-5working days on average. Nevertheless during the holidays, orders placed from December 23 will be shipped on January 2.
Article 3 - Prices:
The prices are expressed in euros (€) and excluding taxes. The prices are likely to evolve at any time. It is therefore "to the customer" to consult on the site "lehnaa.com », The applicable prices in force before any placing. In any case, "the customer" will not be able to invoke any right against "lehnaa.com ", For the purpose of benefiting from a rate previously offered or offered a posteriori by"lehnaa.com ».
Article 4 - Payment conditions:
The ordered product (s) will be delivered (s) in return for online payment on the site "lehnaa.com », Either by credit card or via PayPal.
In the event of a payment incident, "lehnaa.com "May suspend the purchase immediately.
Article 5 - respective obligations of the parties
5.1. “Customer” obligations for a purchase:
An act of purchase is subject to the information of an information questionnaire as well as payment. If these 2 conditions are not met, the act of purchase will be rejected.
"The Customer" is full responsibility for the information entered in the prior information has the act of purchase. If "the customer" makes an error in this information, he may obtain any compensation from "lehnaa.com ».
5.2 Obligations of "lehnaa.com » :
«lehnaa.com "Undertakes to do everything to ensure the permanence, continuity and quality of the services provided to the customer.
«lehnaa.com "Undertakes to respect the strictly confidential nature of the elements entrusted to him by the customer such as his identity and the information that concerns him.
Article 6 - Sale in direct
"Our suppliers" provide a catalog of products that "lehnaa.com »Use to make its product catalog. ""lehnaa.com "Puts online the said products so that" the customer "can place orders.
"The Customer" registers and plans his order online from the site "lehnaa.com ».
The order and payment of "the Internet user" will be recorded on the "customer" computer interface."The Internet user" which validates an act of purchase becomes a "customer"
The "Customer" order will be processed by "lehnaa.com And shipped by "our suppliers".
The information entered by "the Internet user", during the ordering, committed it. In the event of an error in the wording of its billing and delivery coordinates, "lehnaa.com Cannot be held responsible for the impossibility in which it could be to process the order.
«lehnaa.com »Will make every effort to treat and have the packages shipped as soon as possible. The delivery of packages will be made by Standard Shipping. The delivery times will be those applied by AE Standard Shipping.
The payment is made upon order.
Article 7 - Guarantee and right of withdrawal:
The buyer has a right of withdrawal of 30 days From the next day when he comes into possession of the property or accepts the offer for a service, without justification or payment of penalties on his part. It is nevertheless liable for return costs.
The reimbursement will integrate the amount of the product as well as any delivery costs for purchase.
For any withdrawal request please send us the form to download here:https://bit.ly/30T7SNn
Article 8 - Guarantee
In accordance with article 3 of the decree of December 18, 2014 relating to the information contained under the general conditions of sale in terms of legal warranty, the consumer:
| -Beneft of a period of two years from the issuance of the property to act; -Put to choose between the repair or replacement of the property, subject to the cost conditions provided by Article L. 211-9 consumer code; -It be exempt from reporting the evidence of the existence of the lack of conformity of the property during the six months following the issuance of the property. This period is increased to twenty-four months from March 18, 2016, except for second-hand goods. |
This same box reminds us that the legal compliance guarantee applies independently of the possibly agreed commercial guarantee.
Finally, he recalls that the consumer can decide to implement the guarantee against the hidden defects of the thing sold in the sense of Article 1641 of the Civil Code and that in this case, he can choose between the resolution of the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.
lehnaa.com undertakes to comply with these legal provisions. For any request please contact our customer service: contact@lehnaa.com
All returned products must be returned to their original packaging and in a state of possible resale. If this was not the case happy could not make any replacement or refund.
Article 9 -Registration for the list of opposition to canvassing:
In accordance with article L.223-2 of the Consumer Code. Inasmuch asconsumeryou have the rightRight to register on a list of opposition to canvassing (Bloctel)
The registration on the opposition list of the Bloctel telephone canvassing is free.
You can register on the Bloctel.gouv.fr website.
You will then have to fill out a form indicating up to 10 fixed or mobile phone numbers on which you no longer want to be contacted.